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Epic Australia Pass 2021 FAQs

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2021 EPIC AUSTRALIA PASS FREQUENTLY ASKED QUESTIONS

Passholder Access:

Can I access Perisher, Falls Creek and Hotham without a reservation with my Epic Australia Pass in 2021?

In the event that the resorts need to manage capacity during the 2021 season to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritizes pass holders.As events with COVID-19 unfold, we will adapt our approach as necessary.

Can I purchase Skitube with my 2021 Epic Australia Pass?

Yes, a Skitube season pass add-on is available for $139 for Adults/Seniors and $79 for Students when you lock in your Epic Australia Pass for only AU$49 upfront. Final payment for both the Epic Australia Pass and the Skitube add-on isn’t due until 1 May 2021.

In the event we need to manage capacity during the 2021 season to allow for physical distancing, we may implement a reservation system for Skitube that prioritizes our pass holders. As events with COVID-19 unfold, we will adapt our approach as necessary.

How will I receive my 2021 Epic Australia Pass?

If you have an existing Epic Australia Pass, your 2021 Australian season pass access will be automatically loaded onto your card once final payment has been received.

If you arepurchasing an Epic Australia Pass for the first time, your pass will be mailed to the address on your Epic Australia Pass account once you have uploaded a photo and final payment has been received. You can check your account details here.

If you have lost, misplaced or you do not receive your pass via postage prior to arrival at the resort, please visit a Guest Services office and we will issue you with a new card.

Benefits:

What in-resort benefits are included with the 2021 Epic Australia Pass?
  • 6 Bring a Mate discount invitations
  • Up to 20% off lessons
  • Up to 20% off equipment rental
  • Up to 15% off retail purchases
  • Up to 15% off at Perisher owned food and beverage outlets
  • Free access to First Tracks
  • Free Night Skiing
  • 15% off accommodation at The Station in Jindabyne

For full details on 2021 Epic Australia Pass benefits please click here.

How do I access my Epic Australia Pass benefits in 2021?

Your Epic Australia Pass benefits are automatically available once you’ve purchased your pass. All you have to do is log in to your account on the site of the resort you wish to visit, book lessons or rentals and the discount will be applied at checkout. To use your benefits for retail or food and beverage at the resorts, simply present your Epic Australia Pass at the time of purchase.

For a full list of benefits and conditions, please click here.

Payment:

How does the $49 upfront option work?

If you elect to pay $49 upfront for the Epic Australia Pass, the remaining balance will be automatically charged to the card used to pay the $49 upfront on or about 1 May 2021.

The $49 upfront option is a partial payment, and not a deposit. When you utilise this payment option, you are committing to buy the pass,as well as any elected add-ons and are required to pay the remaining balance.

How do I make the final payment?

The remaining balance will be automatically charged to the card used to pay the $49 upfront on or about 1 May 2021. Or you may make the payment online at epicaustraliapass.com.au by logging into My Account.

Epic Coverage:

What is Epic Coverage?

Epic Coverage is free for all pass holders and provides refunds associated with certain personal events, including illness, job loss, and injury. It also expands coverage to provide refunds to guests for certain resort closures, including COVID-19.

For more information about Epic Coverage, click here.

Epic & Military Pass:

Will I be able to use my 2020-21 Epic Pass or 2020-21 Epic Military Pass in Australia?

Your 2020-21 Epic Pass or 2020-21Epic Military Pass is valid for use during the 2021 Australian snow season. We will be in touch prior to the 2021 Australian season to confirm arrangements to access the Australian resorts.

In the event that the resorts need to manage capacity during the 2021 season to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritizes pass holders.As events with COVID-19 unfold, we will adapt our approach as necessary.

Infant & Senior Passes

Is there a season pass offering for young children?

Students up to year 12 are eligible to purchase a Student Epic Australia Pass. For more information visit our Passfinder page.

A 4 & Under season pass will be available for purchase in 2021 and will be sold directly through Perisher, Falls Creek and Hotham. 4 & Under passes are not part of the Epic Australia Pass program, do not include free Epic Coverage and access is restricted to Perisher, Falls Creek and Hotham.

I’m over the age of 70, will there be a season pass offering for me?

Over 70s season passes for the 2021 season will be sold directly through Perisher, Falls Creek and Hotham in 2021. Over 70s passes are not part of the Epic Australia Pass program, do not include Epic Coverage and only provide access to Perisher, Falls Creek and Hotham.

For anyone 65 years and olderlooking to access the international resorts available under the Epic Australia Pass program, the Senior Epic Australia Pass is the best value option. For more information visit our Passfinder page.

 

Further Questions

Please contact our Epic Australia Pass experts at This email address is being protected from spambots. You need JavaScript enabled to view it. with any additional questions.

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