- Job loss
- Stay-at-home order from state or country
- Injury, sickness, death
- Student transfer
- Visa rejection
- Jury duty
- Military service
- Employment transfer and more
We understand you might be nervous about what the future may hold. We want you to know you are covered, and in a way that is more expansive than anything that has ever existed before for Epic Australia Pass holders. We call it Epic Coverage, and it is designed to give you the peace of mind you need to get back on the slopes.
New for the 2020 Australian and 2020/21 Northern Hemisphere seasons, Epic Coverage is included FREE for all Epic Australia Pass holders, and provides eligibility for refunds of your pass purchase associated with certain covered personal events, including illness, job loss, and injury. It also expands coverage beyond qualifying personal events to cover certain resort closures, such as closures due to COVID-19.
Under Epic Coverage, you will be eligible to receive a full or prorated refund of your pass purchase for a range of qualifying personal events and covered resorts closures (subject to eligibility and depending on your coverage preferences selected). We are giving you the protection FREE because it allows you to look past today's uncertainty and toward the upcoming seasons with confidence, together again on the mountains we love.
Please refer to our FAQs at the bottom of this page and Epic Coverage terms for full details.
IF ANY OF THE FOLLOWING HAPPENS OVER THE COURSE OF THE SEASON, YOU WILL GET A FULL OR PRORATED REFUND*
YOU ARE COVERED WHEN YOU NEED IT MOST THROUGHOUT THE SEASON
* Receive a full or prorated refund of your pass purchase for a range of qualifying personal events and certain resort closures (subject to eligibility and depending on coverage preferences selected). Please refer to details and definitions relating to qualifying personal events and resorts closure events set out in the Epic Coverage terms.
Learn more about how Epic Coverage works, what it covers and when.
You are covered when you need it the most. We have redefined our pass refund protection program and created our Epic Coverage refund policy to give you the peace of mind you need to plan for the upcoming the upcoming Australian and Northern Hemisphere seasons with confidence. It is how We Are Epic TogetherTM.