2025 Epic Australia Pass Frequently Asked Questions
Have questions? Check-out our FAQs below or search our Help Centre.
Pass Collection
- Will I receive a new Mountain Access Card with my 2025 Epic Australia Pass purchase?
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Epic Australia Pass lift access will be loaded directly to your online account, and accessed in 2025 using your existing Mountain Access Card/s.
If you selected a new Mountain Access Card with your Epic Australia Pass purchase, a QR code has been loaded to your account and can be located by signing in here and selecting ‘Mountain Access Cards'. Simply scan your QR Code at one of our pickup machines in resort and your card(s) will be printed. For more information on machine location, please click here.
Pass Holder Access
- What Resort lift access do I get with the 2025 Epic Australia Pass?
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With your 2025 Epic Australia Pass you will enjoy unlimited and unrestricted lift access in Perisher, Falls Creek and Hotham for the 2025 season, followed by access to world class resorts across North America, Japan and Europe for the 2025/26 Northern Hemisphere season.
Explore all resort access included on the 2025 Epic Australia Pass here.
- Can I add Skitube to my Epic Australia Pass purchase?
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Yes.
Already secured your 2025 Epic Australia Pass and want to purchase the Skitube Add On? Please contact the Epic Australia Pass team here for more information and a link to complete your purchase.
- What are the North American Peak Restricted Dates for the 2025/26 season?
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Lift access is restricted during the below periods at the following North American resorts: Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood and Stowe.
Restricted Peak Dates:
- 28 November – 29 November 2025
- 19 December – 31 December 2025
- 17 January 2026
- 14 – 15 February 2026
- 7 March 2026
- 14 March 2026
- 21 March 2026
Looking for extended Northern Hemisphere access and the removal of Restricted Peak dates? The 2025 Epic Australia ‘Plus’ Pass upgrade includes unlimited, unrestricted lift access in all Vail Resorts owned and operated resorts in North America during the 25/26 Northern Hemisphere winter season.
Contact the Epic Australia Pass team here for more information.
Pass Holder Benefits
- How do I access my Pass holder benefits in Australia?
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Lessons & Rentals
Epic Australia Pass discounts for lessons and rentals are automatically applied to Pass holder purchases when completing your purchase online following these steps:
- Select the resort that you are purchasing for: Perisher, Falls Creek or Hotham
- Sign in to your account at the top right hand side of the page
- Add products to your shopping cart
- Complete your purchase
Your discount will display on the Payment Detail & Purchase page under View Order Summary. This will show the full product total, the Epic Australia Pass benefit, and the amount due - this is at the same step where you are required to enter your payment details.
Food & Beverage and Retail Discounts
Pass holder discounts for Food & Beverage and Retail purchases are available in resort at participating outlets in Perisher, Falls Creek and Hotham. To apply your discount, simply present your Mountain Access Card at a point of sale.
- What benefits are included with the 2025 Epic Australia Pass for use in Australia?
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Benefits for Pass holders to share with family & friends:
- 6 Bring A Mate discount invitations: Epic Australia Pass holders will receive 6 x Bring A Mate invitations to share with mates for access to up to 50% off single day lift tickets, valid across Perisher, Falls Creek or Hotham.
Benefits for Pass holder personal use:
- 20% off group and private lessons: When purchased online, in advance.
- 20% off equipment rental: When purchased online, in advance.
- 15% off retail purchases:
- Perisher: Valid at Perisher Sports outlets, Perisher Snowdome, and Slopestyle.
- Falls Creek: Valid at Falls Creek Sports outlets, The Board Lounge, and Ski & Boot Co
- Hotham: Valid at Hotham Sports outlets, Board Box, Pinnacle, OneTree Sports, and Ray’s Ski Shop in Myrtleford
- 15% off at owned food and beverage outlets:
- Perisher: Participating outlets include the Blue Cow Bistro, Holy Cow, Blue Cow BBQ, Subarista, Ski Rock Café, Jax Bar, Base Grind, Yama Bar, Powder Inn, The Burning Log, Snow Gums Restaurant, and all food and beverage outlets at The Station.
- Hotham: The Bird
- 15% off accommodation at The Station in Jindabyne. Discount only valid on motel rooms.
- Free access to First Tracks:
- Perisher: First Tracks from 7:30am on selected lifts every Saturday and Sunday during July and August.
- Hotham: First Tracks from 7.30am on selected lifts every Wednesday to Sunday during the season.
- Free access to Night Skiing:
- Perisher: Select Tuesdays and Saturdays through July, August and early September.
- Falls Creek: Wednesdays and Saturdays throughout the season on Wombats Ramble, Australia’s longest green run.
- Hotham: Wednesday and Saturdays throughout the season.
- What benefits are included with the 2025 Epic Australia Pass for use in the Northern Hemisphere?
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Epic Australia Pass Holders receive Epic Mountain Rewards when visiting Vail Resorts owned and operated Resorts in North America.
- 20% off lodging
- 20% off ski & snowboard rentals
- 20% off Ski & Snowboard School group lessons
- 20% off food and beverage at quick-service and on-mountain restaurants
- 20% off Whistler heli-skiing
- And more!
Epic Coverage
- What is Epic Coverage?
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Epic Coverage is included with every 2025 Epic Australia Pass and helps you explore the mountains you love with more peace of mind. Under Epic Coverage, you may be eligible to receive a full or prorated refund of your 2025 Epic Australia Pass for certain qualifying Personal Refund Events including, job loss and injury. Refunds are subject to eligibility and are based on your Epic Coverage elections and the Epic Coverage Australia Terms.
- How do I submit an Epic Coverage cancellation request?
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If you are impacted by a qualifying Personal Refund Event, you can submit a cancellation request online by clicking here.
For qualifying Personal Refund Events:
- Documentation is required to substantiate your cancellation request. Documentation requirements are specific to each Personal Refund Event and must be submitted at the time of completing your online form. Please click here for more details.
- Cancellation requests must be submitted within 30 days of the Personal Refund Event arising.
Pass Types
- What Season Pass options do I have as a Senior?
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- Over 70’s Season Pass
- Available to guests aged 70 and over.
- Includes unlimited lift access in Perisher, Falls Creek & Hotham in the 2025 Australian winter season.
- Does not include Pass holder discounts, Epic Coverage, or Northern Hemisphere lift access.
- Over 70’s Season Pass
- Is there an Australian Epic Military Pass option?
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The 24/25 Epic Military Pass includes lift access in the 2025 Australian winter season went OFF SALE on 2 December 2024.
The 25/26 Epic Military Pass includes lift access starting with the 25/26 Northern Hemisphere winter season, followed by the 2026 Australian winter season.For more information and to complete your purchase click here.
