2025 Epic Australia Pass Frequently Asked Questions

Have questions? Check-out our FAQs below or search our Help Centre.

Pass Collection

Pass Holder Access

What Northern Hemisphere Resort lift access do I get with the 2025 Epic Australia Pass?

With your 2025 Epic Australia Pass you will enjoy access to world class resorts across North America, Japan and Europe for the 2025/26 Northern Hemisphere season (starting November/December 2025).

Explore all resort access included on the 2025 Epic Australia Pass here.

What are the North American Restricted Peak Dates for the 2025/26 season?

Lift access is restricted during the below periods at the following North American resorts: Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood and Stowe.

Restricted Peak Dates:

28 November – 29 November 2025
19 December – 31 December 2025
17 January 2026
14 – 15 February 2026
7 March 2026
14 March 2026
21 March 2026

Looking for extended Northern Hemisphere access and the removal of Restricted Peak dates? The 2025 Epic Australia ‘Plus’ Pass upgrade includes unlimited, unrestricted lift access in all Vail Resorts owned and operated resorts in North America during the 25/26 Northern Hemisphere winter season.

Contact the Epic Australia Pass team here for more information.

What are the European Restricted Peak Dates for the 2025/26 season?

The Epic Australia Pass does not include access in Verbier 4 Vallées, Switzerland on the following dates:

28 November – 29 November 2025
26 December – 31 December 2025
17 January 2026
14 February – 28 February 2026

Pass Holder Benefits

What benefits are included with the 2025 Epic Australia Pass for use in the Northern Hemisphere?

Epic Australia Pass Holders receive Epic Mountain Rewards when visiting Vail Resorts owned and operated Resorts in North America.

20% off lodging
20% off ski & snowboard rentals
20% off Ski & Snowboard School group lessons
20% off food and beverage at quick-service and on-mountain restaurants
20% off Whistler heli-skiing
And more!

LEARN MORE

How do I use my Epic Australia Pass benefits in the Northern Hemisphere?

To apply your discount to online purchases in Vail Resorts owned and operated Resorts in North America, please follow these steps:

Visit the Resort website that you will be skiing/riding
Select the products you wish to purchase, ‘Add to Cart’ and then ‘Checkout’
Select ‘Sign in to your Epic Account’ and enter your details to ensure that your discount eligibility is registered prior to completing your purchase

Having trouble accessing your Epic Pass account via www.epicpass.com? Click here to contact the Epic Australia Pass team for further assistance.

Epic Coverage

How do I submit an Epic Coverage cancellation request?

If you are impacted by a qualifying Personal Refund Event, you can submit a cancellation request online by clicking here.

For qualifying Personal Refund Events:

Documentation is required to substantiate your cancellation request. Documentation requirements are specific to each Personal Refund Event and must be submitted at the time of completing your online form. Please click here for more details.
Cancellation requests must be submitted within 30 days of the Personal Refund Event arising.

Please see Epic Australia Pass Terms and Conditions for more details.

Pass Types

Is there an Australian Epic Military Pass option?

Although there is no Epic Australia Military Pass, guests can purchase the Epic Military Pass which is on sale through the North American Epic Pass website.

The 25/26 Epic Military Pass includes lift access starting with the 25/26 Northern Hemisphere winter season, followed by the 2026 Australian winter season. For more information and to complete your purchase click here.